Not all carpet cleaning Systems Clean Alike  Go top

Make An Informed Decision, For Your Next Clean

We use World Famous Powerful Truck-Powered  Hot Steam  Extraction, will Give You Five Times Better Clean Than The Conventional Electric Or Portable Machine 

      3.   We Promise To Provide You With The Best Value For Your Cleaning Dollar.

      5.   We Promise to Meet Scheduled Appointment Times. 

            With 21 vans on RT contact. If by accident we re running late we ll call you in advance.

      6.   We Promise to Kill the Carpet Dust Mites. 

            Only our quality machine heats the steam up to over 55 c at the point of carpet contact, which kills

            all dust mites - removes allergenic, Pollutants and other pathogens etc

      7.   We Promise To Tailor Our Services To Meet Your Requirements. 

            Our technicians carry a Fully equipped van to provide all the services we offer as listed below.                    

      8.   We Promise To Provide You With A Qualified Carpet Technician, To IICRC Standards.

      Our technicians have passed formal and on going specialised training and examinations.

      9.   We Promise To Provide You With A Complete Carpet Maintenance Service.

How to Choose a Good Carpet Cleaner. Go top

You should wait as long as possible before cleaning your carpet. Go Back

No dirt is an abrasive - like sandpaper. Every time you step on your carpet, you grind dirt into you carpet fibres.
A dirty carpet will not last nearly as long as a clean carpet. And while vacuuming helps - by itself is simply not enough

The only reason to clean your carpet is to get out the dirt. Go Back

No. Indoor Air quality experts say, "once a carpet looks dirty, it's really filthy. And filthy carpet can be a serious health risk. Especially since New Zealanders spend 90% of their time indoors".

If you have allergies, asthma or any other breathing problems one major source of your problem could be the pollens, and Dust Mites in your carpet.

By cleaning your carpet you also eliminate bacteria, chemicals and tobacco tar residue.

One method of cleaning is as good as another. Go Back

No. You can choose from 2 primary methods: Dry cleaning or hot water extraction.
First, I'll explain dry cleaning. many people believe that dry cleaning your carpet is like dry cleaning your clothing. This is not true.
All carpet cleaning methods use water in one way or another.
Here is the main method of dry cleaning.

When the dry chem method is used, the company uses a machine similar to a floor polisher spinning a large cotton bonnet from side to side, absorbing dirt that's in the carpet, it's like trying to rub the dirt out of carpet with a large towel.
Can you imagine doing this to your hair.
This method can leave a chemical residue in your carpet, which is the main reason dry cleaning is not very effective.

The second carpet cleaning method is called hot water extraction.
This is a fancy way of saying that a hot water cleaning solution is sprayed into the carpet and then sucked out of the carpet. This method is also referred to as steam cleaning.

Shaw Industries, the world largest carpet manufacturer, recommend hot water extraction, in fact it's part of their carpet extended warranty plan Dupont 3m international and the New Zealand wool board also recommend this method. You can choose from 2 different types of hot water extraction Portable extraction, which is done with a small machine. Or truck-mounted extraction which the larger machine is mounted in a van or truck, and runs off the vans motor without using your electricity or hot water. these machines cost a lot more, which may be why they are still fairly new to New Zealand.

Not surprisingly, the truck mount extraction gives a much more superior clean because it heats the water up to a higher temperature - and shoots less cleaning solution into the carpet at a higher pressure - which breaks up the dirt and bacteria. Then the machine uses higher suction to draw the dirt out of the carpet, leaving a drier finish. This is the method Graeme's Auckland Carpet Steam n Dry uses, and is by far the most superior carpet cleaning method in the world today. It's like when you have a shower you rinse off the dirt and soap.

Having the right equipment is all a company needs to clean your carpets properly. Go Back

Some companies may own good equipment, but the employees may not know how to use it correctly. This is why it is important to choose your carpet cleaner carefully.

The best carpet cleaners companies are those whom are certified by the International Institute of Carpet Restoration and Cleaning Certification, known as the I.I.C.R.C. A carpet cleaning company cannot buy this certification. The carpet cleaner must earn the certification through study, experience and a successful completion of formal written examinations.
Cleaners whom are certified by the I.I.C.R.C have, in effect, earned a degree in carpet cleaning.

The company that offers the lowest price is the company I should hire. Go Back

Maybe but not always. Here are 2 important points to consider.

POINT #1: The price you see advertised may not be for the service you want performed.
If you want the carpet cleaner to remove only some of the dirt you can choose from hundreds of companies that use small shampoo machines or other cleaning methods. Or you can even hire a machine from the grocery store and do the job yourself.

POINT #2: The price you see advertised may not be the price you pay.

Many home owners in Auckland have learnt the low price they saw advertised was not the price they where charged using an illegal bait and switch tactics.

By their misleading advertising they cast a shadow on our entire industry.

Then you'll find professionals like myself whom work extra hard to earn your trust and respect.

Any honest carpet cleaning company can give an exact price over the phone. Go Back

Normally yes, but not always.

Set in stains like dye, pH burns, cordial, and pet urine may not come out completely with any cleaning process. In this case the stain can usually be removed with a chemical removal treatment, which may cost extra.

Second , the amount of soiling. Carpet that hasn't been cleaned for ten years may need a solvent boost and will take longer to clean than carpet that was cleaned 6 months ago.

If You Are Thinking About Cleaning Your Carpets I Offer These 4 Recommendations. Go top

Recommendation # 1
Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they'll wear out, and the longer you have to breath the bacteria in your carpet.

Recommendation # 2
Work with a honest reputable company, don't risk working with the cheapest cleaner, whom may not be in business tomorrow.

Recommendation # 3
Ask questions, the way to learn about a company is to ask them questions. Here are the questions I suggest you ask:

• What method of cleaning do you recommend  

• What type of equipment do you use  

• What does your equipment remove from my carpets.

• How often should I get my carpets cleaned

• What training have you had in carpet cleaning.

• Are you a member of any trade association and, if so, which ones

• Is your company or technicians certified by the I.I.C.R.C  

Recommendation # 4
Once you are satisfied that your working with a honest, competent professional, invite him to your home and ask for a written quotation, which gives you the assurance you know exactly what your job will cost.

If you want your carpets to have a superior cleaning removing the bacteria, pollens and dust mites - then I suggest you call Auckland Carpet Steam n Dry on below mentioned phone numbers.

They'll be happy to answer your questions - provide you with a cost estimate over the phone - or come to your home and give you a written quotation - without obligation of any kind. just call below mentioned phone numbers.

Here is one last point: Auckland Carpet Steam n Dry fully guarantee Their work. If you aren't happy with the workmanship you don't pay. What could be more fair.

As a matter of fact add this question to your list, Do you guarantee your work  Not all companies do - and it's important to have this information before you make your decision.

Thanks very much for listening. I hope you found this consumer message helpful.
If you have any questions or comments - or if you'd like to schedule a free, carpet assessment report, please leave your name and number after the tone. Your call will be returned promptly. Or call below mentioned phone numbers.

On behalf of Auckland Carpet Steam n Dry Cleaning - I thank you for your kind attention.

FREE 24 hour consumer advise answer-phone - How to choose a good carpet cleaner -Tel 0800 241112

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